OpenScape Voice v.7, a stand-alone software-based IP PBX, was evaluated for its inherent security resilience, without the use of external countermeasures such as UTM gateways or firewalls. The performance of the OpenScape Voice and ability to protect call processing functions when subjected to malicious exploits and attacks was impressive. Siemens OpenScape Voice v.7 is recognized as Miercom Certified Secure.

Download full detailed lab report here.

Maintaining high voice and video capacity without loss of QoS, Avaya WLAN 8100 supports 26% more 802.11a voice calls, 20% more 802.11g voice calls, and 31% more 802.11n unicast video streams than the competitive average.

Download the full summary report here.

Avaya Unified Communications Solution, configured for 5,000
users at multiple sites, of which 500 are contact center
agents, was evaluated by Miercom for its environmental
impact. Miercom observed the system working as a whole
and individual components as well.
Avaya Communication Manager 5.1 IP PBX platform, augmented
with Avaya Modular Messaging and Avaya Meeting Exchange
conferencing provides feature rich functions for efficient
communication while reducing costs. Telecommuting, branch office
operation and remote system management are enabled, thereby
providing a viable alternative to large office complexes and
reducing business travel with effective multi-media services.
The analysis included verification of the Avaya solution through
hands-on testing in a lab environment under moderate load and
varying network conditions. Case study site analyses of UC
systems deployed in live network environments were also
conducted in this audit. The products’ power-usages were weighed
against their performance to ascertain true energy-to-service ratio.
In substantial size IP PBX environments, endpoint devices have
the biggest draw in terms of power consumption. The Avaya IP
deskphones proved to be very power-efficient and contributed to
the Certified Green rating. The new G650 Media Gateway is
impressive, and offers high-quality unified communications,
consolidated services, superior interface density and all in a
compact energy efficient device.

Download Report here.

Avaya Unified Communications Solution, configured for 2,000
users at multiple sites, was evaluated for its energy efficiency
and environmental impact. Miercom observed the individual
UC components as well as the system as a whole.
Avaya Communication Manager 5.1 IP PBX platform, augmented
with Avaya Modular Messaging and Avaya Meeting Exchange
conferencing provides feature rich functions for efficient
communication while reducing costs. Telecommuting, branch office
operation and remote system management are enabled, thereby
providing a viable alternative to large office complexes and reducing
business travel with effective multi-media services.
The analysis included verification of the Avaya solution through
hands-on testing in a lab environment under moderate load and
varying network conditions. Case study site analyses of UC
systems deployed in live network environments were also
conducted in this audit. The products’ power-usages were weighed
against their performance to ascertain true energy-to-service ratio.
In substantial size IP PBX environments, our industry assessment
revealed endpoint devices have the biggest impact in terms of
power consumption. The Avaya IP deskphones proved to be very
power-efficient and contributed to the Certified Green rating. The
new G650 Media Gateway impressed us by offering high-quality
unified communications, consolidated services, superior interface
density and all in a compact energy efficient device.

Download Report here.

Avaya Unified Communications Solution, configured for 450
users, was evaluated by Miercom for its environmental impact
by observing the individual components as well as the system
as a whole.
Miercom engineers determined the Avaya solution, based on the
Avaya Communication Manager 5.1 platform, offers substantial
energy savings by enabling customers with better business
communication efficiency and effective telecommuting opportunity.
The analysis included verification of the Avaya solution through
hands-on testing in a lab environment under moderate load and
varying network conditions. Case study site analyses of UC systems
deployed in live network environments were also conducted in this
audit. The products’ power-usages were weighed against their
performance to ascertain true energy-to-service ratio.
In substantial size IP PBX environments our industry assessment
revealed endpoint devices have the biggest impact in terms of power
consumption. The Avaya IP deskphones proved to be very powerefficient
and contributed to the Certified Green rating. The new
G450 Media Gateway impressed us by offering high-quality unified
communications, consolidated services, superior interface density
and all in a compact energy efficient device.

Download Report here.

Avaya’s latest unified communication suite of products was tested for both its function and survivability. The company has produced a high-quality portfolio of IP PBX UC components that, based on the company’s long history as a telephony leader, can bring its enterprise customers closer to truly complete unified communication

Download Report here.

Touchstone’s WinEyeQ was evaluated in early 2008 as part of Miercom’s 2008 VoIP Analysis Tool Review, an
industry-wide round-up. It was named Best-in-Test as well as Most Accurate Analysis Product.
Subsequently, Touchstone engaged Miercom to conduct a more extensive battery of tests on WinEyeQ to further demonstrate the product’s VoIP monitoring and analysis capabilities. As discussed in this report, the recent tests bolstered Miercom’s initial opinion about WinEyeQ’s performance.
WinEyeQ consistently proved itself highly sensitive to even the most hidden network anomalies. The product always presented extremely detailed and accurate information, delivering comprehensive and precise statistics about voice quality and network operations.
Additionally, WinEyeQ’s clean and intuitive interface makes it one of the most easy-to-use VoIP analysis products we’ve encountered.

Download Report here.

3Com submitted the latest release 8.0 of its VCX Connect 100 and 200 IP telephony systems for Miercom’s annual, open competitive review of Unified Communications and IP PBX
products. Miercom examined eight UC/IP PBX products that are available for the small and medium enterprise (SME) market.

The VCX Connect 100 and 200 IP telephony systems were subjected to full multi-component test methodologies and competitive product review. The VCX solution was recognized two years ago for superior resiliency and has again achieved the unique distinction of Best Distributed Survivability of all UC SME systems tested.

The table below details the VCX Connect systems’ key capabilities and features that contributed to this distinction.

Download Report here.

Based on hands on testing and analysis, Miercom engineers conducted scalability testing as part of the comprehensive methodology for testing contact centers. Continue Reading