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FOR IMMEDIATE RELEASE
Monica Li
Alcatel
818.878.5389
Patricia J. Schreiber
Miercom
609.490.0200
Alcatel readies enterprise businesses for convergence with its VoIP assessment tool AVISO
CALABASAS, CA - June 27, 2003 - Alcatel today announced the immediate availability of the Alcatel Assessment for VoIP Solution (AVISO) tool, a comprehensive software solution for assessing the VoIP readiness of enterprise networks. With the adoption of VoIP on the rise, Alcatel developed this tool to empower business partners and customers to assess, monitor, and troubleshoot VoIP in their networks.
Designed around a PC-based server and Alcatel's e-Reflexes IP phones, the Alcatel AVISO tool provides Quality of Service (QoS) information through "QoS tickets" at the end of each call. The tickets generated and sent at the end of each call are logged in a detailed report enabling an accurate analysis of the network. The AVISO tool is platform-agnostic and supports multi-vendor voice and data networks.
AVISO can be used in three distinct applications or comprehensively in any network environment:
VoIP readiness assessment
Prior to deploying VoIP, enterprises need to know that their network is convergence-ready, yet many of today's trial and error assessment methods are unsuccessful and time consuming. AVISO can help users effectively evaluate their networks for VoIP readiness by simulating the effects of VoIP speech quality based on current requirements and also future expansion needs.
VoIP monitoring
VoIP readiness does not end in the assessment phase, especially in mission-critical environments. AVISO allows enterprises to constantly monitor VoIP performance and alert network administrators of network impairments that could adversely affect voice quality, including jitter, packet loss, link failure, and bit corruption.
VoIP troubleshooting
Many issues associated with voice quality can be traced back to issues ranging from aging network infrastructure solutions to misuse of complex QoS tools. AVISO gives enterprises the ability to perform on-the-spot analysis to quickly identify the root cause of the issue.
Developed by Alcatel's technical support organization, the AVISO tool has been tested and given a "Performance Verified" award by Miercom, a leading independent product test center. According to Robert J. Smithers, president of Miercom, "The Alcatel Assessment for VoIP Solution test tool demonstrated a high degree of accuracy in measuring the network effects on VoIP calls. Moreover, testers were impressed with its ability to proactively and accurately simulate station calls for purposes of troubleshooting."
"By leveraging our global expertise in IP communications, Alcatel built the Alcatel Assessment for VoIP Solution tool to help customers migrate to VoIP with minimal disruption to their business operations," said Steve Tufts, vice president of worldwide service and support. "In performing IP audits with the Alcatel Assessment for VoIP Solution tool, network professionals can improve the consistency of installation to ensure customer satisfaction and alleviate any concerns over the reliability of a VoIP network."
About Alcatel
Alcatel provides end-to-end communications solutions, enabling carriers, service providers and enterprises to deliver content to any type of user, anywhere in the world. Leveraging its long-term leadership in telecommunications network equipment as well as its expertise in applications and network services, Alcatel enables its customers to focus on optimizing their service offerings and revenue streams. With sales of $15.5 billion in 2002, Alcatel operates in more than 130 countries. For more information, visit Alcatel on the Internet at www.alcatel.com.
About Miercom
Miercom, founded in 1988, is an independent networking consultancy and product test center located in Princeton Junction, NJ. The company pioneered the comparative assessment of networking hardware and software, having developed methodologies for testing products from ATM switches to voice-over-IP equipment.
Miercom is the Business Communications Review preferred lab for "Best-in-Test" reviews, and is a proud member of the Network World Test Alliance. Miercom is the undisputed leader in the independent networking validation industry, and sets the standard for credible, competent, unbiased, and realistic testing. Additional information on Miercom's business continuance services and custom private testing services can be found at www.miercom.com.
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