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Aspect Webinar – Proven High Availability and Reliability

Posted on 21 February 2012 by Avinash Arora

The demands on your communication infrastructure have never been greater. Delivering next-generation customer contact in an era of global, 24/7 availability means your mission critical contact center operations can’t afford to fail.Register now:  High Availability for the Contact Center: Ensuring Customer Service ContinuityLearn how Aspect’s Miercom Performance Verified architecture for next-generation customer contact can help you achieve:

  • High availability (HA) and reliability
  • Business continuity on common failure scenarios
  • Better resource utilization
  • Increased bottom-line financial benefits
Miercom Performance Verified
Aspect® Unified IP 7® achieved the Performance Verified Award for demonstration of its high availability capabilities during network and server outages.

Why Attend:
Don’t let even the slightest decrease in system availability impact customer satisfaction.  Find out how you can limit or eliminate the experience of downtime for customers interacting with your contact center.

Register now:  High Availability for the Contact Center: Ensuring Customer Service Continuity

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Spam Filtering Invitation

Posted on 14 June 2011 by Avinash Arora

Miercom is announcing the 2011 industry assessment of Data Center and Enterprise Continue Reading

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Ensuring Real-World Low Latency when it counts

Posted on 25 December 2010 by Avi

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Cisco Aggregation Service Router 9000 Series

Posted on 27 August 2009 by Avinash Arora

Cisco Aggregation Service Router 9000 Series v. Juniper MX960 Ethernet Service Router

Read more here: Report Download

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Panel Discussion Interop 2008

Posted on 25 December 2008 by Avi

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3Com Appliance Aspect ASR avaya Branch Brocade Catalyst Cisco Citrix Communications Controller E-mail Enterprise Filter Firewall H3C High Availability HP Integrated Juniper Konica Minolta Linux NET Network Nexus Optimization ProCurve Router Security Sonicwall Sonus Spam Switch Switches Ultra Low Latency Unified unified communications Video Voice voip WAN Watchguard Web Wireless

Testimonials

NEC Corporation

"NEC views Miercom as a highly respected engineering organization with their finger on the pulse of the telecommunications industry. Their work is valued by NEC from both a marketing and an engineering perspective. Miercom has helped NEC to shape some core aspects of our product line in the many years that we have partnered with them. Miercom also shares with NEC a deeply rooted passion for technology and innovation which allows our engineering teams to work very well together in a spirit of honesty and openness."

Greg,
NEC Corporation

WatchGuard Technologies

"Testing network security appliances requires in-depth network systems knowledge, security expertise and a keen understanding of how subtle test-bed nuances can translate into real world results. Because of these reasons, we chose to work with Miercom to review our latest UTM appliance. With Miercom's independent evaluation, our engineering and product management teams benefit by having substantive and actionable data based upon an exhaustive and comprehensive battery of tests. Additionally, these same results help our channel partners and customers make better, unbiased and more informed decisions."

Chris,
Director of WatchGuard Technologies

Testimonials

Cisco Systems, Inc.

"We have worked with Miercom on several Voice over IP reviews in the last several years. We have found their reviews to be both insightful and direct. The methods they use to do their testing are thorough and show "out of the box" thinking to develop ways to test items that will be important to the readers. The feedback given to Cisco on areas to work on has been invaluable in pointing out our product weaknesses. These evaluations assist not only the readers, but Cisco's customers as a whole by making our products better."

Jonathan
Cisco Systems, Inc.

3Com Corporation

"We have worked with Miercom on several Voice over IP reviews in the last several years. The methodologies used to perform the evaluations are thorough and we have found their reviews to be both insightful and direct. Their teams are professional and diligent in the manner in which they conduct the evaluations, providing us with invaluable feedback in pointing out our product weaknesses. They take the time to understand the products and write editorials that provide meaningful information to readers. Our experience working with Miercom on these evaluations has been positive, as they provide valuable data to readers and help 3Com to improve our products."

Tom
3Com Corporation

Avaya Inc.

"This review was the most thorough of any we have participated in at your labs and we were very pleased with the attention given by the lab staff to the many features and capabilities of our VPN products. We are anxious to see the full review to see how we stack up against our competitors in your evaluation."

Joe
Avaya inc.

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