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Aspect Webinar – Proven High Availability and Reliability

Posted on 21 February 2012 by Avinash Arora

The demands on your communication infrastructure have never been greater. Delivering next-generation customer contact in an era of global, 24/7 availability means your mission critical contact center operations can’t afford to fail.Register now:  High Availability for the Contact Center: Ensuring Customer Service ContinuityLearn how Aspect’s Miercom Performance Verified architecture for next-generation customer contact can help you achieve:

  • High availability (HA) and reliability
  • Business continuity on common failure scenarios
  • Better resource utilization
  • Increased bottom-line financial benefits
Miercom Performance Verified
Aspect® Unified IP 7® achieved the Performance Verified Award for demonstration of its high availability capabilities during network and server outages.

Why Attend:
Don’t let even the slightest decrease in system availability impact customer satisfaction.  Find out how you can limit or eliminate the experience of downtime for customers interacting with your contact center.

Register now:  High Availability for the Contact Center: Ensuring Customer Service Continuity

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Cisco Supervisor Engine offers high performance and low latency

Posted on 07 February 2012 by Avinash Arora

In tests conducted of the Cisco Catalyst 4500E Supervisor 7L-E, Miercom was impressed with its superior performance, high availability, Flexible NetFlow and Wireshark capabilities along with UPOE, making it an ideal platform for campus access networks.
Showing high performance and consistently low latency with no loss, the appliance met the required criteria to achieve the Miercom Performance Verified Award.
Download Summary Report Here.

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Aspect Unified IP 7 provides High Availability during Power, Network, and Media Service Failures

Posted on 23 January 2012 by Avinash Arora

Aspect Unified IP 7 is awarded Performance Verified for its high availability capabilities during network and server outages. Call processing was maintained and contact lists were preserved during network, server and host failures. Continue Reading

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Avaya Ethernet Fabric Switches Feature Shortest Path Bridging Protocol

Posted on 16 November 2011 by Avinash Arora

The Avaya Ethernet Fabric Switches feature Shortest Path Bridging (SPB) Protocol which greatly shortens configuration time for large data center networks by up to seven times over Split Multi-Link Trunking and up to 25 times over Multiple Spanning Tree protocols with fewer devices needing manual configuration.

Download Summary Report here.

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Avaya WLAN 8100 Supports more calls overall than the competitive average

Posted on 07 November 2011 by Avinash Arora

Maintaining high voice and video capacity without loss of QoS, Avaya WLAN 8100 supports 26% more 802.11a voice calls, 20% more 802.11g voice calls, and 31% more 802.11n unicast video streams than the competitive average.

Download the full summary report here.

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Testimonials

NEC Corporation

"NEC views Miercom as a highly respected engineering organization with their finger on the pulse of the telecommunications industry. Their work is valued by NEC from both a marketing and an engineering perspective. Miercom has helped NEC to shape some core aspects of our product line in the many years that we have partnered with them. Miercom also shares with NEC a deeply rooted passion for technology and innovation which allows our engineering teams to work very well together in a spirit of honesty and openness."

Greg,
NEC Corporation

WatchGuard Technologies

"Testing network security appliances requires in-depth network systems knowledge, security expertise and a keen understanding of how subtle test-bed nuances can translate into real world results. Because of these reasons, we chose to work with Miercom to review our latest UTM appliance. With Miercom's independent evaluation, our engineering and product management teams benefit by having substantive and actionable data based upon an exhaustive and comprehensive battery of tests. Additionally, these same results help our channel partners and customers make better, unbiased and more informed decisions."

Chris,
Director of WatchGuard Technologies

Testimonials

Cisco Systems, Inc.

"We have worked with Miercom on several Voice over IP reviews in the last several years. We have found their reviews to be both insightful and direct. The methods they use to do their testing are thorough and show "out of the box" thinking to develop ways to test items that will be important to the readers. The feedback given to Cisco on areas to work on has been invaluable in pointing out our product weaknesses. These evaluations assist not only the readers, but Cisco's customers as a whole by making our products better."

Jonathan
Cisco Systems, Inc.

3Com Corporation

"We have worked with Miercom on several Voice over IP reviews in the last several years. The methodologies used to perform the evaluations are thorough and we have found their reviews to be both insightful and direct. Their teams are professional and diligent in the manner in which they conduct the evaluations, providing us with invaluable feedback in pointing out our product weaknesses. They take the time to understand the products and write editorials that provide meaningful information to readers. Our experience working with Miercom on these evaluations has been positive, as they provide valuable data to readers and help 3Com to improve our products."

Tom
3Com Corporation

Avaya Inc.

"This review was the most thorough of any we have participated in at your labs and we were very pleased with the attention given by the lab staff to the many features and capabilities of our VPN products. We are anxious to see the full review to see how we stack up against our competitors in your evaluation."

Joe
Avaya inc.

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